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Mission Statement:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

 

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Mission & Vision Statements

VISION:

The Florida Department of Health Vision, updated in November 2012  is:

To be the Healthiest State in the Nation

To support the DOH Vision, the staff of the Palm Beach County Health Department are committed to being “Champions For The Healthiest Community In the Nation.” Our Vision statement defines what we want to achieve. It provides guidance and direction in fulfilling the mission.

MISSION:

The Florida Department of Health Mission updated in November 2012 is:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Our Mission articulates the purpose of our organization; it is the reason for our existence. To support this Mission, the Palm Beach County Health Department’s Guiding Principle is to promote and protect a healthy Community and environment with a focus on prevention and preparedness.

OUR VALUES & BELIEFS:
Our values and beliefs shaped the Goals found in our Strategic Plan.

Teamwork: As PBCHD employees, we collaborate with fellow staff and community partners to achieve common goals. Teamwork helps our organization build relationships, solve problems, deliver services, and achieve our Mission. Teamwork is achieved by fostering an environment of open communication, continuous learning and growth, and participatory problem solving.

Diversity: We benefit from the contribution of each and every person. Diversity between people and cultures is to be respected. We strive through our daily activities to create an environment where diversity is appreciated and encouraged. Diversity is achieved by accepting and understanding differences in ideas and practices. Our actions should reflect cultural sensitivity and maintain the dignity of our staff and the population we serve.

Leadership: We all have a leadership role in creating a supportive, encouraging, and motivating environment. Leadership forms the basis for success in achieving our Mission and living our Vision and Values. Leadership is achieved through embracing change, being visionary, and involving others in the decision-making process.

Empowerment: Employees are entrusted with the authority and responsibility to make decisions. Our organizational culture supports staff in using their initiative to take actions that support our Goals. Empowerment is achieved through sharing information, improving processes, providing training and resources, responding to staff concerns, and focusing on results.

Ethical Behavior: Our behavior and actions conform to our moral, professional, and guiding principles. Modeling ethical behavior helps us make effective decisions with great confidence and uphold the public trust. Our ethical behavior is reflected by our actions - living our organizational Values and faithfully complying with laws, regulations, and our Code of Ethics.

Excellence: We strive for excellence by promoting a culture of continuous improvement, outstanding customer service, and growth as an innovative, learning organization. We provide quality services by setting clear goals, providing resources, continuous improvement, measuring outcomes, and leading by example. As a high-performing organization, we are committed to developing a workforce that is competent, motivated, and empowered.

Customer Centered: Focus on care and understanding of each other by being adaptive and flexible to meet the needs and exceed the expectations of our customers.

Honesty & Fairness: We promote Honesty & Fairness in the workplace through open communication with all employees, community partners, and the customers we serve. Honesty & Fairness strives to ensure that all staff and customers are treated fairly.

CLIENT SERVICE PHILOSOPHY:

" A person in contact with the PBCHD shall be treated with Dignity, Respect, Concern and Consideration. The staff shall be Courteous, Competent, Informed and Responsive to the individual.  The organization exists to serve the public and this shall be done to the best of our ability."

Focus on Prevention

Visionary Community Health Planning

Equitable Access to Essential Public Health Planning

Organizational Excellence

A Community Prepared for All Hazards







ABOUT US

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Click for Health Department Publications Available Online!!

 Florida Dept. of Health (DOH) - www.doh.state.fl.us - opens a new window
         http://www.doh.state.fl.us/

MyFlorida.com - www.myflorida.com - opens a new window  Automated Community Connection to Economic Self-Sufficiency    Welcome to the Florida Community Health Assessment Resource Tool Set (CHARTS).  It is our hope that you will find Florida CHARTS informative and easy to use. This site includes such health statistics as births, deaths, disease morbidity, population and behavioral risk factors. - opens a new window Jobs within the State of Florida - State Job Search - opens a new window

Florida Health Finder.gov - opens a new window   Agency for Health Care Administration - opens a new window  

http://www.floridakidcare.org/ - opens in new window The Health Care District has launched a new program called Vitahealth.  This is a low cost policy for residents of Palm Beach County who have no health insurance coverage or have lost their coverage for over 6 months.  Details are available by calling 866-930-0035 or on the web at www.vitahealth.orgTen-year plan to end homelessness in Palm Beach County - opens a new window

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PBCHD P.O. Box  29 West Palm Beach, FL 33402
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